Main Service Areas

Dental General Public Session – New arrangement

Introductory video of Online Registration for Dental General Public Session

Online Registration for Dental General Public Session website

New arrangement

• Online Registration for Dental General Public Session

  An online registration system for the dental general public session (ORDGP) will come into operation on December 30, 2024 and that the existing preliminary registration arrangements for the dental general public session will cease from the same day. Members of the public will no longer need to queue in person at the relevant dental clinic to obtain a disc quota.

  The ORDGP will come into operation on December 30, 2024. The starting time for online registration for balloting will be advanced from the originally proposed 9.30am to 6am, while the closing time will remain unchanged, i.e. 11.30am, to make it easier for members of the public in need of emergency public dental services to register.

  Following the launch of the ORDGP, members of the public in need of emergency public dental services can access the ORDGP via the eHealth mobile application (Download) or the DH’s Dental Public Session website to register under their real name for public dental services at designated dental clinics on the next working day. Each person can only register once per day during the above-mentioned registration period. Quotas will be allocated by computer ballot. If the following day is a Saturday or a public holiday, ORDGP will not accept registrations.

  The system will conduct balloting immediately after the online registration is closed. People who are successfully allocated a quota will receive a confirmation notification via SMS with the ID "#DH-DENT GP". They can also log into the ORDGP to check the ballot result after 12.30pm on the day of registration, or call the hotline on 2892 2111 to check from 9am to 5pm during office hours.

  To cater for the needs of the elderly, half of the quotas will be allocated on a priority basis to elderly people aged 65 or above. Elderly people, who are not allocated a priority quota in the first round, will join other registered persons for the allocation of the remaining quotas by ballot.

  Anyone who needs assistance registering may visit any dental clinics with dental general public session between 8.30am and 11.30am to register with the assistance of on-site staff, without using their own personal mobile phone or computer.

  Members of the public who are allocated a quota must bring the originals of their identity documents used for registration to the designated dental clinics on the specified date and time to receive dental services. Citizens registered with eHealth and their family members/carers can also view their relevant attendance records in the eHealth app.

  If any quota remains unallocated after balloting, the ORDGP will provide the public with a list of relevant dental clinics. Members of the public can make appointments on a first-come, first-served basis by calling the "remaining quota registration hotline" (tel: 2892 2577) between 2pm and 5pm on the same day, or between 7.45am and 9.15am on the service day of general public session for the remaining quotas (if available).

  The DH has established extensive district network to assist those in need, including District Health Centres, District Health Centre Expresses, District Councillors’ offices, Community Care Teams and dental clinics run by 15 social welfare institutions or non-governmental organisations.

• Dental General Public Session of Mona Fong Dental Clinic change to AM session

  The service hours of general public session for Mona Fong Dental Clinic will be changed from Thursday afternoons to Thursday mornings with effect from January 2, 2025, which will be the same as the other ten clinics with general public session. Please visit the website for addresses and service hours of the 11 dental clinics under the DH with general

Scope of Services

The scope of services provided by the Dental General Public Session includes relief of pain and tooth extraction (one tooth per visit). It does NOT include dental filling, dental scaling and polishing, provision of denture, removal of bridge, and pre-orthodontic extraction.

Attention

1. You must present a valid identity document during attendance.
2. If you are under 18 years of age, you MUST be accompanied by your parent / guardian.
3. The service provided at Dental General Public Session for the Eligible Persons* is free；a charge of HK$1,190 will apply for non-eligible persons
   * Eligible Persons.
   1. The following are the categories of the Eligible Persons:

      1.1	holders of Hong Kong Identity Card issued under the Registration of Persons Ordinance (Chapter 177), except those who obtained their Hong Kong Identity Card by virtue of a previous permission to land or remain in Hong Kong granted to them and such permission has expired or ceased to be valid;
      1.2	children who are Hong Kong residents and under 11 years of age; or
      1.3	other persons approved by the Director of Health.

   2. For other patients not under the above categories, the rates of charges applicable to Non-eligible Persons will apply. The Director of Health will determine the eligibility of patients to whom the rates of charges will apply.

Contact us

If you have any enquiries, please call 2892 2111, available from Monday to Friday (except public holidays) from 9 am to 1 pm and 2 pm to 5pm.

Dental Clinics with General Public Sessions