DEPARTMENT OF HEALTH
Families Clinics
The Department of Health provides general out-patient services for civil service eligible persons (CSEPs) through six Families Clinics. Booking methods are as follows.
Manual Telephone Booking System This system offers both same-day appointment and appointment for the next seven working days to service user. For the locations, time of operation and appointment booking numbers of the families clinics, please refer to the latter part of this website. If CSEPs are unable to attend the appointment, please call the respective clinic for cancellation. |
Appointment booking time:
Tuesday to Friday |
Automated Telephone Booking System (ATBS) This system offers appointment for the next 24 hours and appointment for the next seven working days to service user. You can make appointments through calling 3950 9600. CSEPs who have successfully made an appointment through the ATBS can make enquiries of or cancel the appointment through the system. |
The ATBS operates round-the-clock. |
Barrier Free Environment There is a designated Access Officer at each families clinic. You may contact Access Officer of respective clinic for the barrier free facilities and enquiry. For the contact information of the Access Officer of respective clinic, please refer to the latter part of this website. Arrangement has been made to provide equal opportunities for all CSEPs to access medical service. For the booking arrangement of persons with hearing or speech impairment, please click here. |
HONG KONG
Name & Address | Time of Operation |
---|---|
Chai Wan Families Clinic The following barrier free facilities are available:
For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2595 6305. |
Monday
Tuesday to Friday |
Hong Kong Families Clinic The following barrier free facilities are available:
For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2838 7349. |
Monday
Tuesday to Friday |
KOWLOON
Name & Address | Time of Operation |
---|---|
Kowloon Families Clinic The following barrier free facilities are available:
For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2388 2102. |
Monday
Tuesday to Friday |
NEW TERRITORIES
Name & Address | Time of Operation |
---|---|
New Territories Families Clinic The following barrier free facilities are available:
For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2422 7911. |
Monday
Tuesday to Friday |
Fanling Families Clinic The following barrier free facilities are available:
For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2627 3125. |
Monday
Tuesday to Friday |
Sai Kung Families Clinic The following barrier free facilities are available:
For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2569 1422. |
Monday
Tuesday to Friday |
The Hong Kong Integrated Care Centre for Civil Service (the Centre) has officially commenced service on 29 September 2021. Suitable patients with diabetes mellitus will be referred by families clinics to attend periodic comprehensive diabetic complications assessment and receive individualised care plan in the Centre. Patients may approach families clinics for enquiry on the referral arrangement. Details of the Centre are as follows –
Centre | Address | Time of Operation |
---|---|---|
Hong Kong Integrated Care Centre for Civil Service |
1/F, Central District Health Centre, Tel: 2673 0800(Enquiry) The following barrier free facilities are available:
For enquiry about barrier free access facilities and clinic services, please contact Access Officer at 2673 0800. |
Monday
Tuesday to Friday |
Note : Consultation by referral only.