Skip to content


Home >> Telephone / Addresses >> List of Clinics and Health Centres >> Families Clinics

DEPARTMENT OF HEALTH

Families Clinics

The Department of Health provides general out-patient services for civil service eligible persons (CSEPs) through six Families Clinics. Booking methods are as follows.

Manual Telephone Booking System

This system offers both same-day appointment and appointment for the next seven working days to service user. For the locations, time of operation and appointment booking numbers of the families clinics, please refer to the latter part of this website. If CSEPs are unable to attend the appointment, please call the respective clinic for cancellation.

Appointment booking time:
Monday
8:00 am to 1:00 pm
2:00 pm to 5:00 pm

Tuesday to Friday
8:00 am to 1:00 pm
2:00 pm to 4:45 pm

Automated Telephone Booking System (ATBS)

This system offers appointment for the next 24 hours and appointment for the next seven working days to service user. You can make appointments through calling 3950 9600. CSEPs who have successfully made an appointment through the ATBS can make enquiries of or cancel the appointment through the system.

The ATBS operates round-the-clock.

Barrier Free Environment

There is a designated Access Officer at each families clinic. You may contact Access Officer of respective clinic for the barrier free facilities and enquiry. For the contact information of the Access Officer of respective clinic, please refer to the latter part of this website.

Arrangement has been made to provide equal opportunities for all CSEPs to access medical service. For the booking arrangement of persons with hearing or speech impairment, please click here.

HONG KONG

Name & Address Time of Operation

Chai Wan Families Clinic
1/F, Main Block,
Pamela Youde Nethersole Eastern Hospital,
3 Lok Man Road, Chai Wan
Tel:
2595 6305(Enquiry)
2557 4319(Appointment)

The following barrier free facilities are available:

  • Accessible Entrance
  • Lift
  • Accessible Toilet
  • Tactile Guide Path
  • Accessible Public Information /Service Counter
  • Assistive Listening System
  • Visual Display Board

For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2595 6305.

Monday
8:30 am to 1:00 pm
2:00 pm to 5:30 pm

Tuesday to Friday
8:30 am to 1:00 pm
2:00 pm to 5:15 pm

Hong Kong Families Clinic
3/F, Tang Chi Ngong Specialist Clinic,
284 Queen's Road East, Wan Chai
Tel:
2838 7349(Enquiry)
2574 1683 / 2574 5670(Appointment)

The following barrier free facilities are available:

  • Accessible Entrance
  • Lift
  • Accessible Toilet
  • Tactile Guide Path
  • Accessible Public Information /Service Counter
  • Assistive Listening System
  • Visual Display Board

For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2838 7349.

Monday
8:30 am to 1:00 pm
2:00 pm to 5:30 pm

Tuesday to Friday
8:30 am to 1:00 pm
2:00 pm to 5:15 pm

 

KOWLOON

Name & Address Time of Operation

Kowloon Families Clinic
6/F, Kowloon City Health Centre
42 Bailey Street, Hung Hom
Tel:
2388 2102(Enquiry)
2771 1518 or 2771 6946(Appointment)

The following barrier free facilities are available:

  • Accessible Entrance
  • Lift
  • Accessible Toilet
  • Tactile Guide Path
  • Accessible Public Information /Service Counter
  • Assistive Listening System
  • Visual Display Board

For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2388 2102.

Monday
8:30 am to 1:00 pm
2:00 pm to 5:30 pm

Tuesday to Friday
8:30 am to 1:00 pm
2:00 pm to 5:15 pm

 

NEW TERRITORIES

Name & Address Time of Operation

New Territories Families Clinic
G/F, Maurine Grantham Health Centre,
115 Castle Peak Road, Tsuen Wan
Tel :
2422 7911(Enquiry)
2428 8309(Appointment)

The following barrier free facilities are available:

  • Accessible Entrance
  • Lift
  • Accessible Toilet
  • Tactile Guide Path
  • Accessible Public Information /Service Counter
  • Assistive Listening System
  • Visual Display Board

For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2422 7911.

Monday
8:30 am to 1:00 pm
2:00 pm to 5:30 pm

Tuesday to Friday
8:30 am to 1:00 pm
2:00 pm to 5:15 pm

Fanling Families Clinic
8/F, Fanling Health Centre,
2 Pik Fung Road, Fanling
Tel :
2627 3125(Enquiry)
2886 5522(Appointment)

The following barrier free facilities are available:

  • Accessible Entrance
  • Lift
  • Accessible Toilet
  • Tactile Guide Path
  • Accessible Public Information /Service Counter
  • Assistive Listening System
  • Visual Display Board

For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2627 3125.

Monday
8:30 am to 1:00 pm
2:00 pm to 5:30 pm

Tuesday to Friday
8:30 am to 1:00 pm
2:00 pm to 5:15 pm

Sai Kung Families Clinic
1/F, Mona Fong Clinic, 23 Man Nin Street, Sai Kung
Tel :
2569 1422 (Enquiry)
2569 1955 (Appointment)

The following barrier free facilities are available:

  • Accessible Entrance
  • Lift
  • Accessible Toilet
  • Tactile Guide Path
  • Accessible Public Information /Service Counter
  • Assistive Listening System
  • Visual Display Board

For enquiry about barrier free facilities and clinic services, please contact Access Officer at 2569 1422.

Monday
8:30 am to 1:00 pm
2:00 pm to 5:30 pm

Tuesday to Friday
8:30 am to 1:00 pm
2:00 pm to 5:15 pm

The Hong Kong Integrated Care Centre for Civil Service (the Centre) has officially commenced service on 29 September 2021. Suitable patients with diabetes mellitus will be referred by families clinics to attend periodic comprehensive diabetic complications assessment and receive individualised care plan in the Centre. Patients may approach families clinics for enquiry on the referral arrangement. Details of the Centre are as follows –

Centre Address Time of Operation

Hong Kong Integrated Care Centre for Civil Service

1/F, Central District Health Centre,
1 Kau U Fong, Central,
Hong Kong

Tel: 2673 0800(Enquiry)

The following barrier free facilities are available:

  • Accessible Entrance
  • Lift
  • Tactile Guide Path
  • Accessible Toilet
  • Accessible Public Information/Service Counter
  • Visual Display Board

For enquiry about barrier free access facilities and clinic services, please contact Access Officer at 2673 0800.

Monday
8:30 am to 1:00 pm
2:00 pm to 5:30 pm

Tuesday to Friday
8:30 am to 1:00 pm
2:00 pm to 5:15 pm

Note : Consultation by referral only.



Last Revision Date : 1 Feb 2024